At Your KAYA, a subscription involves delivering our products to your address at a frequency you choose. We send the first package immediately after you pay for the order, and the next ones at a time interval you choose. You don't have to worry about making a transfer at the right time for subsequent shipments. On the day of the planned shipment, we will automatically (and of course safely, letting you know in advance) collect funds from your account or ask for a BLIK code. You can postpone the date of the next shipment, pause the subscription or cancel it at any time.

It's simple: go to the product page you're interested in, select the "Subscription without obligations" option, then select the shipping frequency, i.e. how often you would like to receive it (don't worry, you can adjust it later without any consequences), and click the "Add to cart" button.

When ordering a subscription, you provide us with your card number, and when it is renewed, we charge the appropriate amount from it, of course by sending you a reminder to your email. We operate similarly to Netflix or Spotify! We do not have access to your full data, because it is cleverly encrypted, so there is no fear that it will fall into the wrong hands. However, our payment system, Stripe, has been tested by an Independent PCI Security Assessor (Payment Card Industry) and has a PCI Level 1 Service Provider certificate, which is the highest level of certification in the payment industry. Peace of mind!

That's right. We'll send you a reminder email 3 days before your automatic card payment is due, so you have full control over your order and time to make any changes to your subscription. You'll receive another notification the day before your payment.

In the case of BLIK payment, when the order is generated you will receive an SMS asking for the code.

Sure – log in to your Your KAYA account, go to the “Subscriptions” tab, click the one you want to change, and then press the “Manage” button. Now you can remove products from the list, change their number, and add new ones. Save the changes and you’re done!

Sure! Log in to your Your KAYA account, go to the "Subscriptions" tab, click on the one you want to edit, and then press the "Manage" button. Now you can adjust the subscription frequency, address, and delivery method. Your package will be sent when you want it.

Very simple and quick: log in to your Your KAYA account, go to the "Subscriptions" tab. Then click the MENU icon in the upper right corner. Then select the "Cancel subscription" option. Well, that's it! We hope to see you soon!

The subscription itself is free. From the moment you place your first order as part of your subscription, the payment will be automatically renewed at the intervals you have chosen. Whether and when you end your subscription adventure is up to you. If you need a break, you can pause it. If you are completely out of your league, you also have the option to cancel. All this without any consequences whatsoever – as long as it is good for you!

There are two ways to pay for your subscription. The first is by payment card. Your data is encrypted and no one has access to it. In addition, our payment system has been tested by an Independent PCI Security Assessor (Payment Card Industry) and has a PCI Level 1 Service Provider certificate, which is the highest level of certification in the payment industry.

The second way is to pay with a BLIK code – when the order is generated, you will receive an SMS asking you to enter the code.

Good news: yes! Simply log in to your account and go to the "Subscriptions" tab and select the black "Manage" button. After clicking "Add discount code," enter it in the box, click "Apply discount code," and save your changes. The discount will be applied to your next subscription order, regardless of its renewal date. What does that mean? Well, you can add the code to your subscription and not worry that it's only valid for a few days and your next shipment isn't scheduled for until next month. We'll still lower the cost of your order!

Sure! The funds you collect from the Referral Program are automatically charged to the next order you place - including subscriptions. For everything to work properly, your active card must be linked to the subscription and you should have enough funds on it so that we can fulfill subsequent orders, even when the funds from the Referral Program run out.

Yes! If you want to buy products in a subscription, you add them to your cart and then choose the frequency of their delivery. In the same cart, you can also place the products that you want to buy once. Complete freedom tailored to your needs!

A subscription purchase is a recurring order – renewed at a time you set. Depending on your needs, you choose the items you want to receive at a specific frequency, taking advantage of many benefits, including a 20% discount on each order. An active subscription requires a credit card. In the case of a one-time purchase, you buy the product once – but we know from experience that it doesn't end with one time!